Frequently Asked Questions

Portsmouth Ice Rink is located in Guildhall Square, Portsmouth PO1 2AB
  The square is a pedestrian area in the main city centre close to the Portsmouth and Southsea railway station and overlooked by the Guildhall.

For all sessions, unless otherwise stated, the minimum age for children to skate is 3 years old. All 3 to 7 year olds must be accompanied onto the ice by an adult (someone 18 years old and above) in skates, with up to a maximum of 5 children per adult. We recommend that children age 7 to 11 are accompanied by an adult although the adult need not be skating. If you are pregnant, have a heart condition or any serious illness we would recommend you seek medical advice if you are unsure as to whether you can participate. While anyone skating will need a ticket, Portsmouth Ice Rink welcomes everyone. Whether you are with a group who is skating or not, there is lots to see and do at our rink and the site is not restricted to skaters only. Entry to the Ice Rink site, to spectate, is free of charge.

Yes the rink is wheelchair accessible, however you will need to be accompanied by a carer, who will be able to skate free of charge. The ticket should be booked for the wheelchair user’s ticket category.

Yes. Our Ice Skate Marshals are on the ice rink to monitor safe skating and will assist, when possible, if you are a novice.

Prices start from £11 for an adult, or £11.50 for an adult and toddler. Concessions and group booking discounts are available.

Contact us with any queries. Toddlers skate for free with an accompanying adult, family tickets, concessions are also available. Keep an eye on social media for special offers.

Upon arrival at the rink our staff will assist you and your companion onto the ice via ramped access.

We strongly recommend that all sessions are pre-booked online to avoid disappointment and avoid queues on site during busy periods. Tickets can be printed at home or a QR code can be presented at the Box Office. Tickets can be purchased for future sessions at the Box Office.

All skating tickets are non refundable. No refunds will be made unless our management has found it necessary to close the ice rink due to Health & Safety or technical concerns. If you are unable to make your session and would like to change it, please email enquiries@portsmouthiceskating.uk 48 hours before your session and the team will endeavour to move your session. Please be advised movement of tickets are discretionary. To view our full T’s and C’s click here.

We are delighted to be BACK!  And can’t wait to welcome our visitors for a family friendly skating session and to have some much deserved fun after a strange year.  With this in mind, safety remains our highest priority and we have a number of COVID measures in place, including a new one-way flow for queueing and spectating, to allow our visitors to skate, and spectate, with confidence.

Please see our COVID page for full information and our COVID booking policy.

Please contact us via social media, call us on 0845 299 7991 or email us at enquiries@portsmouthiceskating.uk

Each skating session lasts for one hour on the ice. Please arrive at the Box Office at least 15 minutes before your session to allow ample time to put your skates on and store belongings.  A limited number of free lockers are available on a first come first served basis and our Box Office staff will assist on arrival.

Yes, skates are included in the price of your ticket.

Our skate sizes go from a child size 9 through to an adult size 12. Please note skates do not come in half sizes.  A limited supply of over the shoe, two bladed children’s ‘bob skates’ are available for our younger skaters and are available on a first come first served basis.  Please ask at Skate Exchange.

Yes we have skate aids, available for hire for £5.00 per session. Due to health and safety we only have a limited number of skate aids available per session so pre booking is advised as they are available on a first come, first served basis. Skate aids can be collected at the Skate Exchange area.

Yes, figure skates and hockey skates are allowed. But the organisers reserve the right not to allow skates deemed to be unsafe. Please be aware that there is no change to the pricing if you bring your own skates.   

Please see our ice rink opening times below. 

Sunday – Wednesday: 10:00 – last session 20:00

Thursday, Friday, Saturday: 10:00 – last session 21:15

Dedicated family sessions: 11:00 – 12:00 every weekday

Dedicated SEND sessions: 14:30 – 15:30, First three Wednesdays in December (1st Dec, 8th Dec & 15th Dec) and two additional weekend sessions 11:00 – 12:00 on Sunday 28th November and 10:00 – 11:00 on Saturday 18th December.

Unless stated, the site will be open from 10:00 every day and will close after the final ice skating session.  Please note there may be occasions where the rink is closed to the public due to a school group skating session or for private functions.  Please note that weekday, term time, morning sessions are recommended for anyone wishing to skate during a quieter period.

Yes, a first aider will be available to assist as required. There is also a dedicated area for anyone who may require first aid. In the event you or a member of your party should need first aid treatment, please alert a member of staff.

Beverages and a range of snacks and treats will be available to purchase rink-side from vending machines.  We encourage visitors to use Portsmouth’s surrounding outlets including Starbucks, 7Bone and JD Wetherspoon pub Isambard Kingdom Brunel, for food and drink.

Please contact us via social media, call us on 0845 299 7991 or email us at enquiries@portsmouthiceskating.uk